A smooth integration is key to the success of any digital transformation project. Many organisations need to increase efficiency, improve customer satisfaction, and grow revenue. One of the main ways for a business to achieve these goals is by automating its system of agreement. When your IT processes are streamlined and automated end-to-end as part of a modernised system of agreement, it can improve overall business performance. A recently commissioned survey, Forrester’s Q1 2020 Global Process Automation Survey, found that at least 50% of companies intend to modernise their system of agreement to support digital transformation.